Rep. Jason Crow Announces 1,000 Constituent Cases Completed in First Term

Aurora, CO - Congressman Jason Crow today announced that his office has completed over 1,000 constituent cases with federal agencies for Coloradans in the 6th congressional district on issues running the gamut from Social Security and Medicare to veterans' benefits, IRS disputes, passport and visa issues, as well as federal grants and loans and small business assistance.

"Serving my constituents is at the heart of everything I do in Congress, and there's no greater example of that than solving their cases," said Crow. "I'm incredibly proud of our team who has helped reconnect families dealing with visa issues, cut through the red tape and bureaucracy at the IRS, or secured veterans the benefits they earned. In a time of great upheaval and crisis in America, the work we do for constituents is more important than ever."

Prior to the COVID-19 pandemic, Rep. Crow's team hosted mobile office hours in locations across the district, a first-of-its-kind program in the district that brought constituent services directly to Coloradans. In total, Crow's team hosted 49 mobile office events in the district over the course of his first term visiting libraries, non-profits, community centers, municipal buildings, recreation centers, hospitals, festivals and fairs in Brighton, Thornton, Highlands Ranch, Centennial, Littleton, Greenwood Village and Aurora.

In the weeks and months immediately after COVID-19 hit Colorado, Crow's team saw a 600% increase in constituent calls and emails from Coloradans impacted from the pandemic and 150% increase in constituent casework.

Below please find a handful of constituent testimonials. More can be found by visiting /services/constituent-testimonials.

"I recently retired from the military after over 23 years of service and relocated to the Denver area. Shortly before my retirement, I encountered some pay discrepancies; requesting assistance through my commanding officer and other official military channels was completely unsuccessful. I contacted Representative Jason Crow's office to seek assistance with the matter. One of his staff members contacted me right away and kept me updated during the process. One morning I received a phone call from her, she let me know that the merits of my case prompted a reversal of opinion and that I would receive payment for the error. She also stated that because of my question the service branch has update their pay regulations to ensure the same error does not happen to another military member in the future. I was very excited and pleased with the assistance I received from Representative Jason Crow's office." - Justin, Centennial

"I was unable to get assistance from the IRS regarding a tax issue. After contacting Jason Crow I was contacted by Emma and she was able to help me greatly. She immediately got in contact with a tax advocate (which I had tried 3x) and got my issue resolved in a short timeframe. Without the assistance of this office I do believe I would still be dealing with the tax issue." - Adrienne, Aurora

"I needed a copy of a complaint that I had submitted to a federal agency over two years ago for a matter that was extremely important to me. I had been trying to reach the federal agency for weeks, but no one would answer the phone, and the voicemail box was full. I saw on Congressman Crow's website that as a constituent, I could request help with a federal agency. I figured it was grasping at straws, and that an Impeachment Manager Congressman would never have time for my problems, especially during the pandemic and economic crisis. Not so. Within a couple of weeks of asking for help, I received a call from Aly at Congressman Crow's office. She listened to my problem, did some further research, and sent paperwork for me to complete so that she could pursue the request on my behalf. She communicated with me each and every step of the way, and was so empathetic, respectful, and helpful. Within a few more weeks, I had the paperwork I needed! I had been unsure if getting it would even be possible. I'm still amazed at the level of service I received. I am so, so, so overwhelmingly thankful for Aly and the help I received from Congressman Crow's office." - Paige, Littleton

Constituents needing assistance with federal agencies can reach out to the office for help here or by calling (720) 748-7514